Our service to you starts as soon as you make contact with us. We will ask you for some preliminary details, whereupon if the deceased has died at home or in a nursing home we will arrange for their conveyance to our Private Chapel of Rest.
We will then, at your convenience, arrange a time and place for us to visit you and make the funeral arrangements.
If the bereavement has taken place at home please inform your family Doctor or a Doctor from the deputising service who will attend to certify that death has taken place.
The Doctor may issue you with a Certificate of Death during their visit, if not this can be collected from their surgery. If required we will be happy to arrange this for you.
If the bereavement takes place in hospital the procedure is the same as above, apart from the hospital issues the Certificate of Death and not your own Doctor. Most hospitals have a Bereavement Officer to offer help and advise at this stage. In cases where the death has been reported to the Coroner, the procedure is somewhat different.
The Coroner and his officers are working in your interests, and no Doctor will issue a Medical Certificate of Death. The Coroner will issue, instead of a Doctor, and will send it directly to the Registrars office in the district where the death occurred.